Telcare, LLC
Non-Discrimination Notice

Telcare Medical Supply, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Telcare Medical Supply, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Telcare Medical Supply, LLC:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Telcare Medical Supply, LLC at 1-888-666-4530. If you believe that Telcare Medical Supply, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Grievances Unit
Telcare Medical Supply, LLC,
150 Baker Avenue Extension, Suite 300
Concord, MA 01742
Telephone: 1-888-666-4530
Fax: 1-978-832-1071
support@telcare.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Telcare Medical Supply, LLC is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services,
200 Independence Avenue SW,
Room 509F, HHH Building
Washington, DC 20201
1-800-868-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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